[8/22 Admin] Privacy Protection Feature Update
🚀 MonitorDog Introduces New 'Privacy Protection & Audit Features'
💡 MonitorDog, which prioritizes user privacy protection above all else, presents an evolved security feature.
📢 Major Update
We're excited to announce the official addition of Privacy Protection & Audit Features.
🔄 What's Changed?
🔐 From "Allow First, Manage Later" to "Block First, Request Later"
⚠️ Previous Approach
When administrators checked user activity events, images were visible by default
- Quick problem identification
- ⚠️ Risk of unintended exposure of sensitive information
✅ New Approach
All event images are now private by default
- 🔒 Default privacy protection
- 📋 Transparent audit process
- 📧 Automatic notification system
🔍 How Can Images Be Accessed Now?
🛡️ Transparent and Secure 'Security Audit' Process
Now, when administrators need to view event images for specific users, they must request a security audit.
⏰ Request-Based Access
Administrators can set audit duration from minimum 1 hour to maximum 24 hours to request image access permissions.
📧 Transparent Notifications
As soon as the audit begins, an automated email with "Security audit is currently in progress" is sent to the audited user.
📝 Complete Records
Who, when, and why requested an audit, and all events reviewed during the audit are permanently managed in the system.
🎯 Expected Benefits of 'Privacy Protection & Audit Features'
💡 This new feature goes beyond simply hiding images - it's a significant update that elevates the trust and security level of the entire service.
1️⃣ Enhanced User Trust
Users will develop strong trust in the service knowing that their sensitive information is protected by default and that they'll be immediately notified if someone attempts to access it. This provides psychological security that "my information is safe," allowing users to use MonitorDog with greater peace of mind.
2️⃣ Transparent Internal Controls & Clear Accountability
Since all audit requests and access records are logged, all administrator activities are managed transparently. This serves as a powerful internal control mechanism that prevents unnecessary information access and enables quick identification of accountability through clear audit records if issues arise.
3️⃣ Data Regulation Compliance & Proactive Response
We've established a foundation for proactive compliance with increasingly strict data regulations worldwide, including the Personal Information Protection Act (PIPA) and the European General Data Protection Regulation (GDPR). This reduces compliance risks for our clients and technically demonstrates that MonitorDog is a secure service.
🛡️ MonitorDog's Promise
MonitorDog will continue to work tirelessly to securely protect your valuable information and provide the most trustworthy service possible.
Thank you.
MonitorDog Team 💙